Progressive Surface customer services, technical services, parts ordering, training, remote monitoring

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	At Progressive Surface™, our Procise Process™ is your guarantee of success. We apply the Procise Process™ to automated machinery and closed-loop process controls for shot peening, abrasive grit blasting, thermal spray coating, and ultra high pressure waterjet stripping applications. The Procise Process™ includes access to a lifetime of exceptional after-sale service and support from our expert customer service engineers. 24/7 Customer services 24 hours a day, 7 days a week, 365 days a year 616.285.8338 phone 616.285.8342 fax customerservice@progressivesurface.com Labor charges All rates apply to service in the U.S., during normal business hours of 8 am—5 pm, Monday—Friday. Installation/maintenance services $125.00/hour Training/engineering services $125.00/hour Travel $115.00/hour + actual cost of transportation Expenses (rental car, hotel, etc.) $200.00/day estimated (actual will apply) Meal per diem $39.00/day domestic $75.00/day outside the USA

	In-stock parts are typically shipped within 24 hours. Parts not in stock sometimes can be expedited. Expedited shipments may carry an expedite fee. Spare parts 616.285.8390 phone 616.285.8342 fax parts@progressivesurface.com

	Many of our systems have modems installed so that we can remotely monitor and troubleshoot a machine anywhere in the world from our service department.

	Progressive offers extensive training for all of our systems either at our headquarters in Grand Rapids, Michigan or at your facility. A wide range of training programs are available including: Troubleshooting and maintenance System operator training CNC programming Robot programming Advanced PRIMS/CITS control training Process training

Progressive customer services:
Technical services
Parts order processing
Remote monitoring
Training

Shot peening | Grit blasting | Thermal spraying | Waterjet cleaning | Custom automation