Progressive Surface customer services, technical services, parts ordering, training, remote monitoring

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	At Progressive Surface™, our Procise Process™ is your guarantee of success. We apply the Procise Process™ to automated machinery and closed-loop process controls for shot peening, abrasive grit blasting, thermal spray coating, and ultra high pressure waterjet stripping applications. The Procise Process™ includes access to a lifetime of exceptional after-sale service and support from our expert customer service engineers. 24/7 Customer services 24 hours a day, 7 days a week, 365 days a year 616.285.8338 phone, select option "2" to be connected to our Service department 616.285.8342 fax customerservice@progressivesurface.com Labor charges All rates below are for services during normal business hours of 8 am—5 pm, Monday—Friday. Weekend, holiday, and off-shift rates are available upon request. Installation/maintenance services $125.00/hour Training/engineering services $125.00/hour Travel $115.00/hour + actual cost of transportation Expenses (rental car, hotel, etc.) $250.00/day estimated (actual will apply) Meal per diem $39.00/day domestic $75.00/day outside the USA

	In-stock parts are typically shipped within 24 hours. Parts not in stock sometimes can be expedited. Expedited shipments may carry an expedite fee. Spare parts 616.285.8338 phone, select option "1" to be connected to our Parts department 616.285.8342 fax parts@progressivesurface.com

	Many of our systems have modems installed so that we can remotely monitor and troubleshoot a machine anywhere in the world from our service department.

	Progressive Surface offers service contracts for a variety of customer needs for any or all of your Progressive machines. Examples of services we are currently offering customers are: Maintenance or preventative maintenance Calibration and inspection NADCAP review Annual training Emergency service Contact us at customerservice@progressivesurface.com so that we can develop a contract that suits your needs.

	Progressive offers extensive training for all of our systems either at our headquarters in Grand Rapids, Michigan or at your facility. A wide range of training programs are available including: Troubleshooting and maintenance System operator training CNC programming Robot programming Advanced PRIMS/CITS control training Process training

Progressive customer services:
Technical services
Parts order processing
Remote monitoring
Training

Shot peening | Grit blasting | Thermal spraying | Waterjet cleaning | Custom automation